Sorry, this entry is only available in RU.

Sorry, this entry is only available in RU.

Sorry, this entry is only available in RU.

Sorry, this entry is only available in RU.

Technology in public spaces focuses largely on integrating guests’ personal devices to improve their experience. Much of the thought and discussion about technological innovations in hotels revolves...

New British product EndoTherm, an energy reducer for domestic and commercial gas central heating systems, has recently won 2 major awards. The first for ‘The Big Innovation Pitch’ at the recent Ecobuild...

London architect Gianluca Santosuosso’s floating hotel concept, MORPHotel, could easily be mistaken as something from J.J. Abrams’ new Star Wars—its spine-like design and self-sustaining ecosystem...

Aloft Hotels have started their newest service Text it, Get it (TiGi for short), which allows customers to use emojis to order room service. In-room menus now feature six specific packages, each with a...

Sorry, this entry is only available in RU.

As a hotelier, you work hard to juggle multiple departments and concerns at any given moment. From reservations to check-ins, housekeeping, revenue management and the well-being of guests, you are under...

In the coming year, hotels will focus on enhancing guest experience through convenience and wellness initiatives, RevPAR improvement through direct bookings, and ancillary revenue streams. Hotels that...

Dealing with guest conflict is one the hardest things employees face in the service industry; if poorly managed, an on-property complaint can escalate to a bad online review and negative reviews can frighten...